+254106226373

TERMS OF SERVICE

Welcome to Frewsie! By using our website and services, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. Acceptance of Terms
By accessing or using www.frewsie.com, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our website.

2. Use of the Website
You agree to:

  • Use the site for lawful purposes only
  • Provide accurate and complete information during account creation or checkout
  • Keep your account credentials secure and confidential


We reserve the right to suspend or terminate accounts found violating our terms.

3. Products and Orders

  • All products listed are subject to availability.
  • We reserve the right to cancel or refuse any order at our discretion.
  • Prices are subject to change without prior notice, but the price at the time of order will apply.



4. Payments
We accept payments via MPESA, Airtel Money, Visa, Mastercard, and other secure methods. Payment must be completed before the order is processed.

5. Shipping and Delivery
We aim to offer same-day delivery within Nairobi and timely dispatch countrywide. Delivery timelines may vary depending on location and product availability.

6. Returns and Refunds
Please refer to our Refund Policy for details on eligible returns and refund processes.

7. Intellectual Property
All content on the Frewsie website, including logos, text, images, and designs, is our property or that of our partners. You may not reproduce or use any content without permission.

8. Limitation of Liability
Frewsie shall not be held liable for:

  • Any indirect or consequential loss
  • Delays or failures beyond our control
  • Unauthorized use of your account



9. Changes to Terms
We may update these Terms from time to time. Continued use of the site after changes means you accept the updated terms.

10. Contact Us
For any questions or clarifications regarding these terms, please contact us at:

Email: support@frewsie.com
Phone: +254 106226373

Thank you for choosing Frewsie – where shopping meets convenience.