Privacy Policy

At Frewsie, your privacy and the security of your personal information are very important to us. This Privacy Policy outlines how we collect, use, and protect your data when you use our website and services.

1. Information We Collect We may collect the following types of information:

Personal Information: Name, email address, phone number, delivery address, payment details.
Usage Information: Pages visited, items viewed or added to cart, IP address, browser type, device information.
Transactional Data: Orders placed, payment confirmations, delivery records.

2. How We Use Your Information We use the information we collect to:

Process orders and deliver products
Communicate updates on orders and promotions
Improve your shopping experience
Prevent fraud and secure our platform
Comply with legal obligations

3. Sharing of Information We do not sell or rent your personal data. We may share your information with:

Trusted service providers (e.g., delivery partners, payment gateways)
Legal authorities when required by law

4. Data Security We implement strict security measures to protect your personal data against unauthorized access, alteration, or disclosure. All payments are processed through secure, encrypted channels.

5. Cookies Frewsie uses cookies to improve user experience, track preferences, and analyze website traffic. You can control or disable cookies through your browser settings.

6. Your Rights You have the right to:

Access and update your personal information
Request deletion of your data
Opt-out of marketing emails

7. Changes to This Policy We may update this policy periodically. Any significant changes will be communicated via email or through our website.

8. Contact Us If you have any questions or concerns about this Privacy Policy, please reach out to us at:

Email: info@frewsie.com
Phone: +254 106226373
Address: Nairobi, Kenya